PRIVACY POLICY

Welcome to Grounded Journeys LLC (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.groundedjourneysllc.com (the “Site”). This Policy complies with the California Consumer Privacy Act (CCPA), the Illinois Personal Information Protection Act (PIPA), and other applicable privacy laws. As our website is hosted on Wix.com, this Policy also incorporates Wix’s privacy standards.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and payment details.
Automated Information: IP address, browser type, operating system, referring URLs, and interactions with the Site.
Cookies and Tracking Technologies: Wix uses cookies and similar technologies to enhance functionality and analyze website performance.

2. How We Use Your Information

We use the collected information to:

Provide and manage our services through Wix
Process transactions and fulfill orders securely
Improve and customize the user experience
Respond to customer inquiries and support requests
Comply with legal obligations

3. How Wix Processes Your Information

As our site is hosted on Wix.com, your data may be stored on Wix’s secure servers, which comply with industry standards for security and privacy. Wix may collect, store, and process certain personal data in accordance with their Privacy Policy.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Wix and third-party vendors who assist in business operations (e.g., payment processing, analytics, and marketing).
Legal Compliance: When required by law, such as in response to legal requests or government investigations.

5. Your Rights Under CCPA and PIPA

Residents of California and Illinois have the right to:

Request access to personal data collected
Request deletion of personal data (subject to legal exceptions)
Opt out of the sale of personal information (we do not sell personal data)
Non-discrimination for exercising privacy rights

To exercise these rights, contact us at [Your Contact Email]. You may also review Wix’s Privacy Rights Policy for additional rights regarding data processing.

6. Data Security

Wix implements industry-standard security measures to protect user data from unauthorized access, alteration, disclosure, or destruction.

7. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Site after changes constitutes acceptance of the new Policy.

For questions or requests regarding your privacy rights, contact us at info@groundedjourneys.com